FAQ
These are the most frequently asked questions. However, please feel to reach out to me if you have any other questions.
How do I know this is legitimate?
When you enter James Shea, LPC in the Clearinghouse section “Select a Third Party Administrator,” my name and address will populate the section. I will be sent an email by the Clearinghouse indicating a driver is requesting me to be designated as the TPA. Once I accept the assignment, I will be listed on your dashboard as your TPA.
How do I find my SAP information?
Login to your Clearinghouse Dashboard. Click on view return to duty status. Your SAP phone number and email address will be listed under MY SAP.
What is the next step after I provide the necessary information, sign the release and pay my fee?
I will contact your SAP to obtain your follow up testing plan & compliance letter. Once I receive the documents from your SAP, I will send you an email with the testing site instructions. You will bring the email and your identification to the site.
How do I select James Shea, LPC as my Third-Party Administrator?
You will receive instructions via email and step by step assistance if needed.
How long does it take for me to be not prohibited to operate a commercial motor vehicle?
Once you obtain your drug test, it can take from three (3) to seven (7) business days to get the results. As soon as Mr Shea receives your negative results, he enters the results immediately in Clearinghouse. The results will show on your dashboard in real-time. Typically, results are received in three business days.
Do I have to pay any fees at the testing site?
No. Your initial payment covers the cost of the test.
What happens if I test positive?
The MRO will contact you to verify if there is any medical reason for your positive. If there is no verifiable reason for the positive, a new violation is entered in the Clearinghouse. You will have to start the RTD process over.
Can I request a split sample if I am positive?
Yes, you have seventy-two (72) hours to request a split sample test. If you request a split sample the laboratory will request payment. The sample is then sent to a different laboratory for testing. If the results are negative, the positive is removed.
What happens if I leave the site before the testing is complete?
You will receive a new violation and will have to start the RTD process over.
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